Privacy Policy

Effective Date: 1 June 2024
Welcome to 8Hexa Financial Pte Ltd

We operate the website and provide a range of financial technology services. Protecting your personal information is paramount to us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore.

1. Information We Collect
  • Personal Information: We collect your name, email, phone number, physical address, and identification documents when you contact us or create an account.
  • Financial Information: We gather details such as bank account numbers, credit card information, and transaction history to facilitate service provision.
  • Device Information: We automatically collect data such as your IP address, browser type, device type, and operating system.
  • Usage Logs: Our systems record activities like login/logout times, pages visited, and actions taken on our site to enhance service security and functionality.
2. Use of Information
  • To deliver and enhance our Services.
  • For identity verification and to meet regulatory and legal obligations.
  • To process transactions and manage your account.
  • For fraud prevention and to ensure network and information security.
  • To update you on changes and improvements to our Services, subject to your consent.
3. Sharing of Information
  • Financial Institutions: To facilitate banking and transactional operations.
  • Regulatory and Legal Bodies: As required by law, to comply with our legal obligations.
  • Service Providers: For third-party services such as fraud detection, security, and marketing, under strict confidentiality agreements.
  • Affiliates and Subsidiaries: For operational business purposes and to improve service offerings.
4. Data Security
  • We employ robust security measures such as encryption, firewalls, and secure server facilities to protect your personal data against unauthorized access and breaches. Regular audits and vulnerability assessments are conducted to ensure the integrity of our security infrastructure.
5. Data Retention
  • Personal data is retained only as long as necessary to fulfill the specified purposes, in accordance with our internal retention policies and applicable laws.
6. Rights of Individuals
  • Access and Correction: You have the right to access and correct any personal information we hold about you.
  • Withdrawal of Consent: You may withdraw your consent for data processing at any time, subject to legal or contractual restrictions.
7. International Transfers
  • Your personal data may be transferred to, stored, and processed in any country where we have facilities or in which we engage service providers. We will ensure such transfers comply with all applicable data protection laws.
8. Changes to This Policy
  • We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Please review this page frequently to stay informed about how we are protecting your personal data.
9. Contact Us
  • If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at [email protected].
By using our website and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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